Terms & Conditions

Delivery Policy

Subject to availability and receipt of payment, orders will be processed and delivery made between 3-5 business days. 

Return & Refunds Policy

The provision of goods and services by Fenn Collection UK Ltd is subject to availability. In cases of unavailability, Fenn Collection UK Ltd will refund the customer in full. Cancellation of orders by the customer will attract a 20% administration fee. 

Customer Privacy Policy

Fenn Collection UK Ltd shall take all reasonable steps to protect the personal information of users. 

Payment Options Accepted

Payment may be made by BACS into the Fenn Collection UK Ltd bank account, the details of which will be provided on request.

Responsibility

Fenn Collection UK Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Company Information

This website is run by Fenn Collection UK and is based in the UK trading as Fenn Collection Ltd. FENN Collection UK is registered in England and Wales. Company number - 11267452

Fenn Collection UK Ltd Contact Details

info@fenncollection.co.uk

Registered Company Address - Midway House, Staverton Technology Park, Herrick Way, Staverton, Cheltenham GL51 6TQ