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Shipping and Returns

UK orders

Shipping cost for all UK orders is £3. All orders are delivered within 3-5 business days. 

EU orders

Shipping cost for all orders to EU destinations is £12.

International orders

Shipping cost for all orders to the Rest of the World is £25.

Returns

We hope you are happy with your order from Fenn Collection UK, however if you would like to return an item for a refund or exchange then please email us on info@fenncollection.co.uk within 14 days. The item will need to be returned to address below and must be in original condition and packaging. Fenn Collection UK will issue a refund within 14 days.

Returns address - Fenn Returns, Wadesend, Lower farm, Tibberton, Gloucester GL19 3AQ

Please note that shipping fees will not be refunded

UK Exchanges

Exchange items will be dispatched free of charge. 

EU Exchanges

If you live outside of the UK, a shipping cost will apply.

Faulty Items

If your item is faulty, please contact us on info@fenncollection.co.uk and follow the process of returning your purchase. Products found to be defective will be refunded in full, including shipping costs.

Contact

info@fenncollection.co.uk

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