My Bag


Shipping and Returns

UK orders

Free UK shipping for all UK orders. All orders within the UK are delivered within 3-5 business days. 

EU orders

All orders delivered to EU destinations cost £10.

International orders

All orders to the Rest of the World cost £20.


We hope you are happy with your order from Fenn Collection UK, however if you would like to return an item for a refund or exchange then please email us on within 14 days. The item will need to be returned to address below and must be in original condition and packaging. Fenn Collection UK will issue a refund within 14 days.

Returns address - Fenn Returns, Wadesend, Lower farm, Tibberton, Gloucester GL19 3AQ

Please note that shipping fees will not be refunded

UK Exchanges

Exchange items will be dispatched free of charge. 

EU Exchanges

If you live outside of the UK, a shipping cost will apply.

Faulty Items

If your item is faulty, please contact us on and follow the process of returning your purchase. Products found to be defective will be refunded in full, including shipping costs.


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