Shipping and Returns
UK orders
FREE shipping for all UK orders. All orders are delivered within 4-7 business days.
UK Next Day Delivery
Please contact us to find out about next-day delivery options.
EU orders
Shipping cost for all orders to EU destinations is £12.
Returns
We hope you are happy with your order from Fenn Collection UK, however if you would like to return an item for a refund or exchange then please email us on info@fenncollection.co.uk within 14 days. The item will need to be returned to address below and must be in original condition and packaging. Fenn Collection UK will issue a refund within 14 days.
Returns address - Fenn Returns, Wadesend, Lower Farm, Tibberton, Gloucester GL19 3AQ
Please note that shipping fees will not be refunded
UK Exchanges
Exchange items will be dispatched free of charge.
EU Exchanges
If you live outside of the UK, a shipping cost will apply.
Faulty Items
If your item is faulty, please contact us on info@fenncollection.co.uk and follow the process of returning your purchase. Products found to be defective will be refunded in full, including shipping costs.
Contact
info@fenncollection.co.uk